Terms of Service
1. Scope and commercial model
- Standalone add-on. The applied studio (“Studio”) is a distinct, optional commercial product. It is not automatically included with AI Mindset training courses, workshops, or enterprise engagements, and is procured separately under the Client's enterprise order form.
- Contractual separation. Training and consulting agreements may be executed independently of Studio procurement. A Client may purchase training without the Studio (for example, where the Client's internal software policies restrict use of third-party AI services), and vice versa.
- Order form controls. Pricing, term, seat scope, and usage baselines are defined in the Client's enterprise order form. All fees are non-refundable except as expressly provided in these Terms. If these Terms and an executed order form conflict, the order form prevails.
- Taxes. Fees are exclusive of all applicable taxes, duties, and similar charges. The Client is responsible for all such taxes (other than taxes based on AI Mindset's income) arising from the provision of the services or the fees paid under these Terms.
- Late payments. Amounts not paid when due bear interest at one and one-half percent (1.5%) per month, or the maximum rate permitted by law if lower, from the due date until paid. AI Mindset may suspend access if any undisputed fees remain more than thirty (30) days overdue, until such amounts are paid in full.
2. Access codes and licensing
- Organizational access. Access is provisioned at the organization level through a unique, company-wide access code (for example, a code in the form EXAMPLECO-0000). Individual per-user credentials are not issued.
- Shared key, Client-controlled. The code is a shared key: any person who has it can use the Studio, including several people at once on different devices. The Client is solely responsible for (a) distributing the code only to its authorized employees and contractors, (b) ensuring that each recipient understands and complies with these Terms, and (c) all activity that occurs under its code, whether or not authorized by the Client. If the Client knows or reasonably suspects that a code has been compromised or is being used by unauthorized persons, it must notify AI Mindset immediately. AI Mindset may deactivate and reissue a code immediately upon request or on its own initiative where it believes the code has been compromised, without affecting other clients.
- License Granted. AI Mindset grants the Client a non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Studio solely for the Client's internal business use by its authorized personnel during the term specified in the applicable order form - including role and process redesign, organizational strategy work, and related internal enablement. The Client's use of the Studio is subject to the restrictions set forth in Section 6 (Acceptable use).
3. What the system counts, and usage limits
- What the system counts. The Studio counts requests and tokens against each client access code at the organization level. Usage totals are never tied to a user and never include the content of inputs or outputs: all work stays in Client’s browser and AI Mindset holds no copy of it; provided, however, that inputs and outputs may be transmitted to Anthropic's API for the purpose of generating responses, and such transmissions are subject to Anthropic's then-current commercial terms.
- Usage Limits. Each order form defines a baseline usage cap. If the Client's cumulative usage exceeds its baseline by more than five percent (5%), AI Mindset may (a) contact the Client to discuss a higher tier, (b) apply the secondary billing tier defined in the order form, and/or (c) temporarily throttle access to protect service availability for all clients.
- Abuse protection. AI Mindset may suspend a code immediately where usage patterns indicate the code may have leaked beyond the Client's organization or is being used for prohibited purposes (Section 6), pending resolution with the Client.
4. Data, continuity, and backups
- Local persistence. The Client acknowledges that all user work product (including profiles, inputs, and generated outputs) is stored in each user's browser local storage, as described in the Privacy Policy. AI Mindset holds no server-side copy of any such data and assumes no responsibility for its availability, integrity, or preservation.
- No responsibility for local data loss. AI Mindset is not responsible for loss, corruption, or unavailability of work resulting from cleared browser data, private-browsing sessions, browser or device changes, updates, hardware failure, or any other cause beyond AI Mindset's control.
- Backup responsibility. The Client is solely responsible for ensuring that its authorized personnel regularly back up and preserve work using the Studio's built-in export features (including the Markdown (.md) export/restore utility and document downloads). AI Mindset shall have no obligation to recover or reconstruct any data that the Client or its users fail to export or store.
- Service changes. AI Mindset may, in its sole discretion, update, improve, modify or discontinue any Studio features at any time without prior notice. Updates are not intended to erase locally stored work, however, where material changes to data formats are required, AI Mindset will use reasonable efforts to preserve compatibility. Notwithstanding the foregoing, AI Mindset does not warrant ongoing compatibility and shall not be liable for any loss of, or adverse effect on, previously stored data or workflows arising from such changes.
5. AI-generated content
- Nature of outputs. Studio outputs are generated by large language models and are provided for informational and illustrative purposes only. Outputs may contain inaccuracies, errors, omissions, or statements that sound confident but are incorrect or misleading. Under no circumstances shall any output be construed as, or used as a substitute for, professional, legal, financial, tax, regulatory, human resources, or other expert advice.
- Human review. The Client is responsible for using its own operational, technical, and business judgment in connection with any process or initiative used in connection with the Studio, and shall not solely rely on Studio outputs. The Client is solely responsible for evaluating any output for legal, safety, regulatory compliance, and commercial liability considerations.
- Ownership. As between the parties, the Client owns its inputs and the outputs generated from them, to the extent permitted by law and by Anthropic's commercial API terms. To the extent that AI Mindset may be deemed to have or acquire any right, title, or interest in or to any Client inputs or outputs, AI Mindset irrevocably assigns to the Client all such right, title, and interest, including all intellectual property rights therein.
- License to AI Mindset. Notwithstanding the foregoing, the Client hereby grants AI Mindset a non-exclusive, worldwide, royalty-free, sublicensable license to use, transmit, and process Client inputs and outputs to the extent necessary deliver the services contemplated by these Terms.
- Platform ownership. As between the parties, AI Mindset and its licensors owns (i) the Studio and all underlying software, algorithms, datasets, data classifications, models, parameters, tools, configurations, APIs, user interfaces, architectures, methodologies, know-how, trade secrets, and all intellectual property rights embodied therein; (ii) all documentation relating to the Studio; and (iii) all telemetry, activity, interaction, and performance data regarding use of the Studio, including events, access credentials, and logs (the “Usage Data”), being understood that such Usage Data does not include Client inputs or outputs (collectively, "AI Mindset Materials"). The Client receives no rights to the AI Mindset Materials except the limited access rights expressly granted under these Terms and the applicable order form.
- Feedback. If the Client provides suggestions, ideas, feature requests, improvements, or other feedback about the Studio, AI Mindset shall own all right, title, and interest in such feedback, and may use, incorporate, and exploit it without restriction or obligation to the Client.
6. Acceptable use
The Studio may not be used to: (a) violate law or third-party rights or engage in illegal activity; (b) generate content that is deceptive, discriminatory, harmful, sexually explicit or to incite violence or hateful behavior; (c) allow any third party other than its authorized personnel to access the Studio; (d) sublicense, lease, sell, resell, rent, loan, distribute, transfer, or otherwise make available the Studio for the benefit of any unauthorized third party; (e) attempt to extract, probe, or reverse-engineer the underlying models, the access-control system, or the API relay, or otherwise derive or attempt to derive the source code, processes, data logic, or underlying ideas, algorithms, structure, or organization of the Studio; (f) transmit personal information other than in compliance with the Privacy Policy; (g) interfere in any manner with the operation or integrity of the Studio or any related system; (h) modify, copy, or make derivative works based on any part of the Studio or any AI Mindset Materials; (i) build, improve, or enhance a similar or competitive product or service; (j) access the Studio through any unapproved interface or in excess of guidelines, usage, or rate limits set forth in these Terms, the applicable order form, or the documentation; (k) deliberately circumvent usage thresholds or any limitations or cost structures in the order form; (l) generate, distribute, or assist in the distribution of malware or otherwise unlawful content; (m) use or allow any third party to use any AI Mindset Materials to train artificial intelligence models; (n) frame, mirror, or white-label any part of the Studio; (o) use Studio outputs without appropriate human oversight or independent managerial or professional judgment; (p) compromise critical infrastructure, computer or network systems; (q) develop or design weapons; (r) create or spread disinformation; (s) engage in deceptive campaigns or artificial activity; (t) undermine democratic processes; (u) use for surveillance, censorship or prohibited law enforcement or criminal justice purposes; or (v) engage in fraudulent, abusive or predatory practices.
7. Disclaimers and liability
Each party represents and warrants that (a) it has the full power and authority to enter into and perform these Terms, and (b) these Terms constitute a valid and binding obligation of that party, enforceable in accordance with their terms.
- TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE STUDIO IS PROVIDED "AS IS" AND "AS AVAILABLE", AND AI MINDSET MAKES NO (AND HEREBY DISCLAIMS ALL) OTHER WARRANTIES, REPRESENTATIONS, OR CONDITIONS, WHETHER WRITTEN, ORAL, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. AI MINDSET DOES NOT WARRANT THAT THE OPERATION OF THE STUDIO SHALL BE UNINTERRUPTED OR ERROR-FREE, NOR DOES AI MINDSET GUARANTEE ANY SPECIFIC ACCURACY, RESULTS, OR OUTPUT IN CONNECTION WITH USE OF THE STUDIO. THIRD-PARTY DEPENDENCIES (MODEL APIS, HOSTING) MAY OCCASIONALLY AFFECT SERVICE.
- To the maximum extent permitted by law, AI Mindset's aggregate liability under these Terms is capped at the higher of (i) fees paid by the Client for the Studio in the 12 months preceding the claim, or (ii) $1,000. Neither party is liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including without limitation damages for loss of profits, revenue, goodwill, data, or anticipated savings, however caused and regardless of the theory of liability, even if such party has been advised of the possibility of such damages. The limitations set forth in this Section 7 shall not apply to the Client's breach of Section 6 (Acceptable use).
- AI Mindset shall not be responsible or liable for any act or omission of any third-party or any third-party products or services.
- Nothing in these Terms limits liability that cannot be limited by law.
8. Confidentiality
- Confidential Information. “Confidential Information” means any nonpublic information disclosed by a party (the “Disclosing Party”), whether disclosed orally or in written or digital media, that is identified as “confidential” or with a similar legend at the time of such disclosure or that the receiving party (the “Receiving Party”) knows or should have known is the confidential or proprietary information of the Disclosing Party. For the avoidance of doubt, Client inputs and outputs will be considered Confidential Information of the Client.
- Protection. The Receiving Party agrees that it will not use or disclose to any third party any Confidential Information of the Disclosing Party, except as expressly permitted under these Terms and the Privacy Policy. The Receiving Party will limit access to the Confidential Information to those employees or service providers who have a reasonable need to know, who have confidentiality obligations no less restrictive than those set forth herein, and who have been informed of the confidential nature of such information. In addition, the Receiving Party will protect the Disclosing Party’s Confidential Information from unauthorized use, access, or disclosure in the same manner that it protects its own proprietary information of a similar nature, but in no event with less than reasonable care.
- Exceptions. The confidentiality obligations set forth in this Section 8 will not apply to any information that (a) is at the time of disclosure or becomes generally available to the public through no fault of the Receiving Party; (b) is lawfully provided to the Receiving Party by a third party free of any confidentiality duties or obligations; (c) was already known to the Receiving Party at the time of disclosure free of any confidentiality duties or obligations; or (d) was independently developed by employees and contractors of the Receiving Party, as can be demonstrated by concurrent documentation. In addition, the Receiving Party may disclose Confidential Information to the extent that such disclosure is necessary for the Receiving Party to enforce its rights under these Terms or is required by law or by the order of a court or similar judicial or administrative body, provided that (to the extent legally permissible) the Receiving Party promptly notifies the Disclosing Party in writing of such required disclosure and cooperates with the Disclosing Party if the Disclosing Party seeks an appropriate protective order.
9. General terms
- Entire agreement. These Terms, together with the applicable order form, the Privacy Policy, and any annexes incorporated by reference, constitute the entire agreement between the parties on the subject matter hereof and supersede all prior discussions, understandings, and agreements. No failure or delay by either party in exercising any right or remedy under these Terms shall operate as a waiver of that or any other right or remedy.
- Effect of termination. Upon termination or expiration of the applicable order form, access codes will be deactivated and deleted by AI Mindset; locally stored work remains on users' devices and exported files remain with the Client.
- Changes to these Terms. Material changes will be notified to the Client with reasonable notice; continued use after the notice period constitutes acceptance.
- Governing law. These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of laws principles. Each party irrevocably submits to the exclusive jurisdiction of the state and federal courts located in Connecticut with respect to any action, suit, or proceeding arising out of or relating to this Agreement, and waives any objection based on improper venue or forum non conveniens. Each party irrevocably and unconditionally waives, to the fullest extent permitted by applicable law, any and all rights to a trial by jury in any action, suit or proceeding arising out of or relating to these Terms.
- Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in full force and the invalid provision is deemed modified to the minimum extent necessary to make it valid and enforceable.
- Export compliance. The Client agrees not to export, re-export, or transfer any technology or data received from AI Mindset in violation of applicable export control laws and regulations.
- Publicity. Unless the order form provides otherwise, the Client agrees that AI Mindset may use the Client's name and logo to identify the Client as a Studio user in general marketing materials, in a manner consistent with the Client's brand guidelines and without implying endorsement. The Client may withdraw this permission at any time by written notice to AI Mindset.
- Survival. The following provisions shall survive any termination or expiration of these Terms: Section 5 (AI-generated content), Section 7 (Disclaimers and liability), Section 8 (Confidentiality), and this Section 9 (General terms), together with any other provisions that by their nature are intended to survive.
- Contact. For all notices, inquiries, and communications relating to these Terms or the Studio, the Client may contact AI Mindset at: studio@ai-mindset.com.